About
Accomplished UX Design Professional with 3 years of experience in crafting user-centric, impactful solutions that enhance digital experiences. Currently pursuing a Master of Science in Experience Design and Branding, with a strong foundation in visual design, interaction design, and design thinking. Proven ability to lead end-to-end UX processes, from user research and wireframing to prototyping and iterative testing. Committed to leveraging analytical skills, strategic thinking, and innovative design strategies to drive significant results in dynamic environments. Eager to contribute to product and design decisions, focusing on shipping impactful features and products.
Work
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Summary
Contributed to end-to-end UX solutions for high-profile clients, leveraging user research, wireframing, prototyping, and iterative testing to drive efficient, intuitive design outcomes.
Highlights
Led end-to-end UX solutions for high-profile clients including JP Morgan, Qualcomm, REI, Sam's Club, and T. Rowe Price, utilizing user research, wireframing, prototyping, and iterative testing to enhance design efficiency and intuitiveness.
Conducted a comprehensive UX audit for Sam's Club's 'new business' pitch, identifying innovation opportunities and developing advanced wireframes to illustrate enhanced app functionality and user experience.
Developed compelling slide decks and presentation materials, effectively communicating complex design concepts and strategic recommendations to stakeholders and leadership, influencing key decisions.
Streamlined design documentation and project tracking in Airtable, ensuring alignment across project teams, stakeholders, and brand guidelines.
Collaborated cross-functionally with developers, product managers, and content teams to ensure seamless integration of design solutions, balancing technical feasibility with business objectives.
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Summary
Optimized web content, championed user-centered design, and provided administrative support for the Division of Inclusive Excellence.
Highlights
Optimized and crafted engaging web content, applying SEO best practices to significantly increase site visibility and audience reach.
Championed user-centered design principles, leading workshops on accessibility and inclusivity to drive a shift towards more user-friendly digital content creation across the organization.
Provided essential administrative support, managing schedules, coordinating meetings, and preparing reports for the Division of Inclusive Excellence, ensuring operational efficiency.
Produced and edited high-quality visual content, including photography and videography, for website and event promotion, aligning with brand guidelines to enhance digital storytelling.
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Summary
Conducted comprehensive research, meticulously documented findings, and collaborated cross-functionally to support government supply chain projects.
Highlights
Conducted comprehensive research on government-approved supply chain vendors, synthesizing critical data to inform project managers and drive successful project execution.
Meticulously documented research findings in Microsoft Excel, including contractor commitment details, to enable precise tracking and efficient management of project resources.
Developed and refined key project documents, including memoranda and program briefings, ensuring adherence to functional requirements and supporting coherent project narratives.
Collaborated with contractors and platform managers to ensure accurate documentation and efficient ordering of critical materials and services for International PMS 326 projects.
Skills
Design & Prototyping
Wireframing, UX Design, Prototype Design, Visual Design, Interaction Design, Design Thinking.
Collaboration & Communication
Cross-functional Collaboration, Stakeholder Management, Presentation, Strategic Communication, User-Centered Design.
Project & Content Management
Airtable, Content Management, SEO Best Practices, Project Tracking, Digital Storytelling, Microsoft Excel, Documentation Management.
Technical Skills
HTML, User Experience (UX), Systems Thinking, User Research, Photography, Videography.
References
Berwyn Hung
Professor, bhung@vcu.edu, 404-944-5295
Derrick Forrest
UX Design Fellowship Manager, derrick.forrest@codeandtheory.com
Andrew LeVasseur
Professor, alevasseur@vcu.edu, 206-849-6103